Plans & trials

Which plans have a free trial?

Three plans have a free 24-hour trial: Paragon TV (1 connection), Streaming Lite on Emby or Jellyfin, and Streaming Premium on Emby (3 streams). Paragon Books and P Share don't have a trial. Start a free trial.

Streaming Lite or Streaming Premium?

Lite has around 23,000 movies and 6,300 series, mostly popular Western titles, in Emby or Jellyfin. Premium has 183,000+ movies and 45,000+ series, with far more international and niche titles and 4K HDR remuxes, in Emby or P Share. If you mostly watch mainstream titles, Lite covers that for less. Compare them.

What is P Share?

Another way to watch the Premium library, in a popular media app you may already use. P Share is sold on 6-month and 12-month plans only and has no trial. Premium on Emby is sold for 1, 3, 6 or 12 months and has a 24-hour trial.

Do I need a streaming plan to get Books?

No. Paragon Books is a plan of its own, from $7 a month, and it's also included in the Ultimate bundle. See Paragon Books.

What quality do you offer?

Movies and series come in HD and Full HD as standard, with 4K for newer releases. Premium adds full 4K Blu-ray remuxes wherever a 4K disc exists. Extra audio tracks and subtitles come with a title when the source has them.

Bundles

What's in each bundle?

Lite + TV is Paragon TV plus Streaming Lite on Emby or Jellyfin. Ultimate is Paragon TV, Streaming Premium and Paragon Books. Both let you pick 1 to 5 TV connections. Build a bundle.

Why a bundle instead of separate plans?

One bill and one renewal date for everything, and one place to manage it.

Can I add TV connections later?

Yes. Add connections from your client area at any time; your login and renewal date stay the same.

Do bundles have separate logins?

Yes. TV and movies and series each have their own login, both shown on your bundle's service page. Books uses your Library Manager login.

Live TV

How many channels are there?

XX,XXX+ live channels from XX countries, with a full TV guide. Sports, news, entertainment, kids, PPV events and more. See Paragon TV.

Which apps can I use for live TV?

TiviMate, IPTV Smarters, Any M3U player, Xtream Codes apps. On Fire TV, Android TV and Google TV we recommend our preconfigured TiviMate build, installed with the Downloader app. Live TV setup guide.

Is there catch-up?

Yes, on channels that support it: up to X days of past programmes, from the TV guide in your app.

Does Paragon TV include on-demand movies?

The TV app may include XX,XXX+ on-demand titles; that is still to be confirmed with our TV provider. For the full movie and series library, add Streaming Lite or Premium, or pick a bundle.

What is a TV connection?

One device watching live TV at a time. Plans come with 1 to 5 connections. You can install the app on as many devices as you like; only those playing at once count. Connection limits.

Movies & series

Which app do I use?

Moonfin is our recommended free app on most devices and works with Emby and Jellyfin. On Apple devices, Infuse, VidHub and SenPlayer also work. Movies and series setup guide.

An Emby app is asking me to buy Emby Premiere. Do I need it?

No. Emby Premiere isn't part of your subscription. Don't install Emby from the Play Store or App Store; those builds ask for Premiere and stop playback. Use Moonfin or another approved app, add the server manually and sign in with your username and password (not Emby Connect).

Can I request a movie or series?

Yes, on paid Streaming Lite and Premium plans, with no limit on the number of requests. Open Library Manager from your service page, search and select Request. Each request is searched straight away and added automatically if a release is available. Requests don't guarantee a title will arrive or when; niche titles can take months or never arrive.

Can I download to watch offline?

Yes, on paid Streaming Lite plans, in supported apps, for your own viewing. Trials don't include downloads.

What is Silo?

Our own app, in beta, included with paid Streaming Premium plans. It shares your plan's stream limit. You don't need it: every Premium plan also works in Emby or P Share.

Books

What's in Paragon Books?

753,000+ ebooks and 244,000+ audiobooks, plus comics and manga, all with one login.

Which apps can I use?

Absorb on iPhone, iPad and Android for reading and listening; the web reader in any browser; any OPDS reader for ebooks, comics and manga. Compatible ebooks can be sent to Kindle and Kobo. Books setup guide.

Can other people in my house have their own audiobook progress?

Yes. Your account has Main plus up to 4 listener profiles, each with its own progress and bookmarks. Extra profiles are for audiobooks only.

Is there a Books trial?

No. Paragon Books doesn't have a free trial.

Billing & cancelling

How do I pay?

Card, PayPal or crypto, at checkout in our shop. Plans renew automatically at the billing period you choose until you cancel. You see the renewal price and period before you pay.

How do I cancel?

Cancel future renewals anytime in your client area, before the renewal date. You keep access until the paid period ends. Not using the service, deleting an app or removing a card doesn't cancel it.

Can I get a refund?

Completed payments and renewals are not refunded. We do investigate and correct duplicate or incorrect charges, and any consumer right that can't legally be waived still applies. Read the refund policy.

Can I change my plan?

The changes available for your plan are shown in your client area. If the one you need isn't there, open a ticket.

Do you sell lifetime plans?

No. Subscriptions keep the servers paid for, and we'd rather run a service that's still here next year.

Accounts & devices

Can I share my account?

Your plan covers you and the people who live with you. Your own devices work at home and when you travel. Sharing outside your household, reselling and posting logins publicly aren't allowed. Account sharing policy.

How many devices can I use?

Install on as many of your devices as you like. What's limited is how many play at the same time: 3 or 5 streams for movies and series, 1 to 5 connections for TV. Connection limits.

Which devices work?

Fire TV, Android TV, Google TV, Apple TV, LG and Samsung TVs, iPhone, iPad, Android phones and tablets, and computers. See which app to use on each.

How do I get help?

Open a ticket in the client area. A person on the team replies, usually within 12 hours. The setup guides often solve setup problems faster.

Can I invite friends?

Yes, each with their own subscription. With Refer a friend you earn 15% of a friend's first payment as account credit, applied automatically once you reach $10. Get your referral link.